Kogan Internet Help Centre
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Joining
What to consider when joining Kogan nbn™.
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Installation
Key information about your Kogan nbn™ installation.
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Speed Guide
Factors that affect the speed of your Kogan nbn™ service.
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Kogan Internet Modem
Technical information and all you need to know relating to your Kogan Internet Modem.
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Troubleshooting
Resolving common Kogan nbn™ connection issues.
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Account & Billing
Support articles that will assist you with your bill and account.
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Changing Plan
How to change your Kogan nbn™ plan.
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Changing Address
How to change your Kogan nbn™ to a new address.
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Leaving Kogan Internet
How to close your Kogan nbn™ service.
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Earning Qantas Points
How to earn and redeem Qantas Points with Kogan Internet.
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Financial Hardship
If you’re facing financial hardship, we’re here to help.