How to change your Kogan nbn™ plan
The best way to move Kogan nbn™ plans is to call our Customer Care team on 1300 010 400 (available 8am - 8pm, 7 days a week).
When does the speed of the new plan start?
To a higher speed
When changing to a higher speed plan, the new plan will come into effect immediately.
You’ll get credited a pro-rated amount for the lower speed plan you’ve already paid for, and get charged a pro-rated amount for being on the higher speed plan for the remainder of the month in your billing cycle.