4G Unlimited Home Internet Speed Guide

Speed performance guide

Our Kogan 4G Unlimited Home Internet Plan comes with unlimited data at maximum speeds of 20Mbps (download) and 2Mbps (upload) and Typical Evening Speeds of 16MBps (download) and 2MBps (upload). Typical Evening Speeds are subject to change and measured between 7-11 pm. They are not guaranteed speeds and you may experience slower speeds than this during busy periods and at other times.

Factors that may affect speeds

The actual quality of your connection will vary depending on many speed and connectivity factors, including:

1. Coverage
   Predicted and actual coverage may vary due to the nature of radio based mobile networks and other factors at any specific location, such as distance and line of sight from the network base station, building materials, and geographic features (hills, buildings and trees etc.).
2. Location and quality of Wi-Fi Modems
   Capability of customer hardware including Wi-Fi enabled devices and ethernet cables and placement of the modem.
3. Wi-Fi signal interference
   Wi-Fi signal quality may vary due to distance from modem, modem proximity to indoor plants/metal objects, connection to 5GHz/2.4GHz Wi-Fi network and any obstacles between devices and modem.
4. Number of connected devices
   When too many devices share the same bandwidth (more than 3 users for this plan) data flow may become limited and result in slower speeds across each user or device.
5. Network Congestion
   Speeds may slow when the network is experiencing periods of high usage that cause congestion. During periods of network congestion (particularly during typical busy period times of 7-11pm), we may de-prioritise your 4G Home Internet speeds. This could mean that during periods of congestion some data traffic will receive lower priority over other traffic on the network, and you may experience slower 4G Home Internet speeds as a result. Fair Use Policy applies.
6. Content accessed
   There may be particular issues affecting a specific website or online game (e.g. insufficient server capacity).

What you can do with 4G speeds

Here’s what you can do with Kogan 4G Unlimited Home Internet speeds. Your speed experience will continually vary depending on the factors outlined above.

Kogan 4G Unlimited Home Internet is not suitable for 4K streaming and may not be suitable for online gaming. Very large files might be slow to load.