4G Unlimited Home Internet Speed Guide

Speed performance guide

Our Kogan 4G Unlimited Home Internet Plan comes with unlimited data at up to a maximum off-peak speed of 20Mbps (download) and 2Mbps (upload). This is a limit on what speeds you can receive, not a measurement of what you will actually receive at all times. You may experience slower speeds than this during busy periods and at other times.

Factors that may affect speeds

The actual quality of your connection will vary depending on many speed and connectivity factors, including:

1. Coverage
   Predicted and actual coverage may vary due to the nature of radio based mobile networks and other factors at any specific location, such as distance from the network base station, building materials, and geographic features (hills, buildings and trees etc.).
2. Quality/capability of hardware
   This can include modems, Wi-Fi routers and Ethernet cables.
3. Wi-Fi signal interference
   Wi-Fi signal quality may vary due to distance from modem, modem proximity to indoor plants/metal objects, connection to 5GHz/2.4GHz Wi-Fi network and any obstacles between devices and modem. 
4. Number of connected devices
   When too many devices share the same bandwidth (more than 3 users for this plan) data flow may become limited and result in slower speeds across each user or device.
5. Network Congestion
   Speeds may slow when the network is experiencing periods of high usage that cause congestion. During periods of network congestion (particularly during typical busy period times of 7-11pm), we may de-prioritise your 4G Home Internet speeds. This could mean that during periods of congestion some data traffic will receive lower priority over other traffic on the network, and you may experience slower 4G Home Internet speeds as a result. Fair Use Policy applies.
6. Content accessed
   There may be particular issues affecting a specific website or online game (e.g. insufficient server capacity).

What you can do at 20Mbps

Here’s what you can do at speeds of 20Mbps. However unlimited data speeds are “up to” speeds - therefore your experience will continually vary depending on the factors outlined above. 

Kogan 4G Unlimited Home Internet is not suitable for 4K streaming and may not be suitable for online gaming. Very large files might be slow to load.