Kogan 4G Unlimited Home Internet Help Centre

Joining

• What is a 4G Home Internet plan?
• Is Kogan 4G Unlimited Home Internet for me?
• What is the difference between Kogan 4G Unlimited Home internet and WiFi?
• Do I get phone service with my 4G Unlimited Home internet?
• What won’t I be able to do with my Kogan 4G Unlimited Home internet?
• 4G Home Internet in Bad Weather

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Installation

• Setting Up My 4G Unlimited Home Internet Service
• I have received my SIM card but have not received my Activation Code?
• Where do I find my SIM card number?

Accounts and Activations

• Who provides the Kogan Internet Service?
• How do I activate my Kogan 4G Unlimited Home Internet service?
• I just activated my SIM card. How long will it take to complete?
• How do I log into my Kogan 4G Unlimited Home Internet Account?
• Paying my bill
• What are my payment options?

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Speed Guide

• 4G Unlimited Home Internet Speed Guide

Troubleshooting

• What to do when my internet is slow
• What to do when my internet is offline
• I can't activate my Kogan 4G Unlimited Home Internet SIM card
• How do I contact Kogan.com regarding a fault with my modem?