This support article will give you key information about your Kogan nbn™ installation.
All nbn™ installation activity will be carried out by nbn co and may impact your existing fixed broadband or landline services. For more information, check out our support page on how Kogan nbn™ may impact your existing services, or visit the nbn co website.
There are different installation processes depending on the nbn™ technology appropriate for your installation address. When you signed up to a Kogan nbn™ plan, you would have been assigned the most appropriate installation process for your address.
Here’s an overview of the different processes.
For more information regarding installation, please consult our Will I need an nbn™ technician to attend my premises in order to connect? help article.
|
Technology type |
Installation process |
|
Fibre to the Premises |
May require an appointment for an nbn™ technician to install equipment inside and outside the installation address. Someone over the age of 18 will need to be present at the premises for the installation appointment. If you are not the owner of the property, you will also need permission from the owner or strata manager for installation. |
|
Fibre to the Node |
May require an appointment for an nbn™ technician to install equipment inside the installation address. Someone over the age of 18 will need to be present at the premises for the installation appointment. If you are not the owner of the property, you will also need permission from the owner or strata manager for installation. |
|
Fibre to the Building |
May require an appointment for an nbn™ technician to install equipment inside your building, but not in your specific installation address. Someone over the age of 18 will need to be present at the premises for the installation appointment. |
|
Hybrid Fibre Coaxial |
May require an appointment for an nbn™ technician to install equipment inside the installation address. Someone over the age of 18 will need to be present at the premises for the installation appointment. If you are not the owner of the property, you will also need permission from the owner or strata manager for installation. |
|
Fibre to the Curb |
May require an appointment for an nbn™ technician to install equipment inside the installation address. Someone over the age of 18 will need to be present at the premises for the installation appointment. If you are not the owner of the property, you will also need permission from the owner or strata manager for installation. |
For more information regarding installation, please consult our Will I need an nbn™ technician to attend my premises in order to connect? help article.