It's best to use the Kogan Internet Modem with Kogan nbn™. However, you are also able to use your own router or modem. If you prefer to do this, we recommend getting a qualified network specialist to set up your equipment.
Here's what you'll need to know to use your own modem or router with Kogan nbn™.
Network settings for your modem.
To access your network settings, you'll need to login to your router or modem's default gateway server. Please check your User Guide for details on how to access your network settings before you configure your modem.
Here's how your general network settings should be configured so your modem is compatible for the Kogan nbn™ service.
- Set the Network Connection Type to IPoE. For some modems or routers, this is referred to as either DHCP or Dynamic IP.
- If you are connecting to FTTN or FTTB, set the DSL Modulation type in your modem settings to VDSL2 or Auto-sync Up.
- Set the L2 Maximum Transfer Unit (MTU) size to 1500 Bytes. Don't set it any higher as this can affect the performance of your nbn™ service.
- Set the Upstream Maximum Bit Rate (MBR) to the uplink speed profile of the nbn™ service that you're subscribed to. For example, set the uplink MBR to 5 Mbps for an nbn™ 25/5 speed profile.
Requirements for using your own modem with Kogan nbn™.
For FTTP, FTTC and HFC.
Here's what you'll need to use your own modem with Kogan nbn™ and FTTP, FTTC or HFC technology.
Your modem must support Gigabit Ethernet WAN (1000 Mbps) and Fast Ethernet LAN (100 Mbps).
You'll need to connect the router's Ethernet WAN port to NBN's NTD or NCD UNI-D port using a RJ-45 cable.
For FTTN and FTTB.
Here's what you'll need to use your own modem with Kogan nbn™ and FTTN or FTTB technology.
Your modem must be NBN-ready, VDSL2 certified and compatible with VDSL2 Vectoring Profile 17a.
You'll need to connect the modem DSL port to your standard telephone wall socket using an RJ-11 cable.
Why should I use the Kogan Internet Modem instead of my own modem?
By purchasing a Kogan Internet Modem we ensure that if you have problems connecting with your device that our support team will be able to better assist you. Our support teams are also able to remotely connect with the Kogan Internet Modem which is useful if we need to troubleshoot your nbn™ service. The modem also comes with a 3 year Warranty.
If you choose to BYO your own modem, we'll only be able to provide you with general advice. You'll need to make sure your BYO modem works with the nbn service, and you'll need to know the basics on troubleshooting the device. For anything else, you'd need to check with the manufacturer directly.